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PRIVACY POLICY

Effective Date:04/01/2026
Organization: GCHM

At GCHM, we are committed to protecting your privacy and maintaining the trust of every individual and family we serve. Because we support individuals experiencing grief and loss, we take the handling of your personal information seriously and treat all shared information with care, dignity, and confidentiality.

This Privacy Policy explains how we collect, use, and protect your information when you visit our Wix website, communicate with us, or engage with our services.

Information We Collect

When you interact with our Wix website, we may collect the following types of information:

Information You Provide Directly

  • Name

  • Email address

  • Phone number

  • Any information submitted through Wix contact forms

  • Messages sent through Wix Chat or automated chat features

  • Information provided when requesting grief support or volunteer involvement

Information Collected Automatically (Wix Platform)

Through Wix analytics and cookies, we may collect:

  • IP address and general location

  • Device type and browser information

  • Pages visited and time spent on the site

  • Website usage behavior (clicks, navigation patterns)

How We Use Your Information

GCHM uses collected information through Wix and connected tools to:

  • Respond to inquiries and support requests

  • Provide grief support resources and services

  • Communicate updates, programs, and volunteer opportunities

  • Process and acknowledge donations

  • Improve website performance, accessibility, and user experience

  • Manage community engagement (including chat and contact form responses)

We do not use your information for unrelated marketing or commercial purposes.

Wix Platform & Third-Party Services

Our website is hosted on the Wix.com platform, which provides us with the online tools and infrastructure needed to operate our website.

Your data may be stored through Wix’s data storage, databases, and general Wix applications. Wix stores your information on secure servers behind a firewall.

We may also use third-party services integrated with Wix, including:

  • Wix Forms (contact and intake forms)

  • Wix Chat / Automated Chat (visitor communication)

  • Wix Payments or external donation links (if applicable)

  • Amazon Wishlist links (for the Teddy Bear Project supply donations)

Each third-party provider has its own privacy policies governing how they handle information.

Donations and External Links

GCHM may direct users to external platforms such as:

  • Payment processors (if used for donations)

  • Amazon Wishlist for the Teddy Bear Project

Please note that once you leave our Wix website, we are not responsible for the privacy practices of external sites. We encourage you to review their privacy policies.

Cookies and Tracking Technologies

Wix uses cookies and similar tracking technologies to:

  • Ensure website functionality

  • Analyze site traffic and performance

  • Improve user experience

You may adjust cookie settings through your browser at any time.

How We Protect Your Information

We use Wix’s built-in security features and reasonable organizational safeguards to protect your personal information. While no system is completely secure, we work to ensure your data is handled responsibly and protected from unauthorized access.

Your Rights and Choices

You may:

  • Request access to the personal information we have about you

  • Request updates or corrections to your information

  • Opt out of communications at any time

  • Request deletion of your information where applicable

To make any request, please contact us using the information below.

Children’s Privacy

GCHM does not knowingly collect personal information from children without appropriate consent. If we become aware that information has been collected without consent, we will take steps to remove it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, Wix updates, or legal requirements. Updates will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

GCHM

Email: Griefcantholdme1@gmail.com

Phone: 817-443-2319

Website: www.gchm.us

Legal Disclaimer

Effective Date: 04/01/2026

The information provided by GCHM on this website is for general informational and supportive purposes only. While we are committed to offering compassionate grief support, resources, and community connection, GCHM does not provide medical, mental health, legal, or financial advice.

No Professional Advice

All content on this website, including text, graphics, resources, and communication through forms or chat, is intended for general support and informational purposes. It should not be considered a substitute for professional medical care, mental health treatment, counseling, legal counsel, or financial advice.

If you are experiencing a medical or mental health emergency, please contact a qualified professional or emergency services immediately.

 

Grief Support Services

GCHM provides peer-based grief support, community resources, and volunteer-led programs designed to offer comfort and connection. While these services are intended to support individuals through loss, they are not a replacement for licensed therapy or clinical treatment.

Participation in any GCHM program is voluntary and at the discretion of the individual.

 

External Links

This website may include links to external websites, including donation platforms and Amazon Wishlists for the Teddy Bear Project. GCHM is not responsible for the content, privacy practices, or accuracy of information on external sites. Users are encouraged to review the terms and policies of any third-party websites they visit.

Limitation of Liability

GCHM, its leadership, volunteers, and affiliates are not liable for any direct, indirect, incidental, or consequential damages resulting from the use of this website or reliance on any information provided herein.

All use of this website is at your own discretion and risk.

No Guarantees

While we strive to provide accurate and helpful information, GCHM makes no guarantees regarding the completeness, accuracy, or reliability of any content on this website. Content may be updated or changed at any time without notice.

Contact Information

If you have any questions about this Legal Disclaimer, please contact us:

GCHM

Email: Griefcantholdme1@gmail.com

Phone: 817-443-2319

Website: www.gchm.us

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